Thank you for choosing to shop with Nanobee. This Payment Policy outlines how payments are securely processed on our website to ensure a smooth, safe, and transparent checkout experience.

By placing an order on our site, you agree to this Payment Policy, along with our Terms & Conditions and Return & Refund Policy.

Secure Payment Processing

All transactions on our website are processed securely through Stripe, a globally trusted payment gateway.

Stripe is certified to PCI-DSS Level 1, the highest standard in the payment industry, and uses advanced encryption technologies to protect your personal and financial information.

For your security:

  • We do not store your full payment details
  • All sensitive data is encrypted and processed directly by Stripe

Accepted Payment Methods

We currently accept the following payment methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, JCB, Discover, Diners Club)
  • Apple Pay
  • Google Pay
  • Regional digital wallets (depending on your country)

We may introduce additional payment options in the future to enhance convenience.

Currency & International Payments

All prices are displayed in the currency available on our website.

If your bank operates in a different currency:

  • The final amount may vary based on exchange rates
  • Your bank may apply foreign transaction fees

These additional charges are the responsibility of the customer.

Order Verification & Authorization

To prevent fraud and protect our customers, some orders may require additional verification.

If needed, we may contact you to confirm:

  • Identity
  • Billing information

Orders that cannot be verified may be canceled and fully refunded.

Taxes, Duties & Import Fees

For international orders:

  • Customs duties, import taxes, or handling fees may apply
  • These charges are not included in our pricing

All such fees are the responsibility of the customer upon delivery.

Failed or Declined Payments

If your payment is unsuccessful:

  • Double-check your card or wallet details
  • Try an alternative payment method
  • Contact your bank to enable online or international transactions

If issues persist, please reach out to our support team—we’re happy to assist.

Receipts & Invoices

After a successful purchase:

  • A confirmation email and digital receipt will be sent automatically

If you require a formal invoice, please contact our support team.

Contact Us

For any questions regarding payments, billing, or transactions:

📩 Email: info@nanobee.me

Our support team is always ready to assist you.